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Volume 3, Number 1 2000
ISSN 1098-3295
A FORUM Management Development Publication of SUNY Empire State College
© 2001 Empire State College
TABLE OF CONTENTS
The Editor’s Corner
A Practical Model for Identifying and Assessing Work Competencies
Chee-Leong Chong, Yuen-Ping Ho, Hwee-Hoon Tan, and Kwan-Kee Ng (National University of Singapore)
Improving Well-Being and Confidence of Senior Managerial Staff Through Mental Strategies Training
Peter A. Creed (Griffith University) and Malcolm Davies (Learning at Work)
Research and Development (R&D) Management and Technical Expertise: Creating an Effective Managerial Environment for Maximizing Productivity
Roli Varma (University of New Mexico)
A Formula for Successful Mentoring Partnerships: Fewer Fetters and More Meaningful Collaboration
Louise Moser Illes (Brigham Young University)
Toward Improving the Success of Change Management Efforts: Modeling the Factors Contributing to Employee Resistance During Change Implementation
Phil Hay (Ministry of Education, Queensland) and Charmine E J. Härtel (University of Queensland)
Violence, Aggression and Passive-Aggression in the Workplace:
Some Causes and Potential Remedies
Rudy Nydegger (Union College)
Editor-in-Chief: Dr. Alan Belasen
Assistant Editor: Margaret Jasinski
Consulting Editors:
Dr. Michael Fortunato