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DISPUTE RESOLUTION IN THE WORKPLACE (BME-214654)

Center for Distance Learning Home > Distance Learning Catalog > Business Management and Economics >

Course Description:


This course provides an in-depth analysis of the current status of dispute resolution in labor-management relations. Primary focus is on the process for resolving disputes arising under the labor agreement. Students examine the grievance procedure culminating in arbitration. Legal, historical and economic viewpoints are considered. Topics include the different forms of grievance procedures; the role of each step in the grievance process; the subjects of disputes, particularly in labor arbitration; the impact of external law on the grievance process; the role of third party neutrals; and evidence and procedure in presenting and deciding grievances. Current trends in dispute resolution will also be accessed. Students research and prepare grievance cases as advocates and as neutrals.

Note: for students in the Labor-Management Relations certificate program, this course is the final required course.

Prerequisites: Labor/Management Relations or equivalent experience.


This online course is offered through the Center for Distance Learning. You can take this as an individual course or as part of an online degree program, with term starts in March, May, September, November and January. View current term offerings and all online courses. Click here to register for online courses.

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Upper Level
Credits: 4
Term(s) Offered (Subject to Change) : Jan. Sep.

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