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Understand various communication strategies and the implications of personal communication style. Cover three aspects of spoken communications: principles and practices of effective listening, managing conflict for positive results and strategies for conducting meetings. Through study guides, personal inventories, case studies, readings, video and audio tapes and short analytical papers, students will learn the principles and apply the strategies for results-oriented communications in workplace settings.
For the May term only, this course is offered as an 8-week course.
Note: this course has required video and audio components.
Students obtaining Federal Direct loans: If you are only taking 8 week courses during the Summer term your student loans may be reduced or cancelled. Please visit our Web site at www.esc.edu/FinancialServices for more information.
This online course is offered through the Center for Distance Learning. You can take this as an individual course or as part of an online degree program, with term starts in March, May, September, November and January. View current term offerings and all online courses. Click here to register for online courses.
Other Areas: The Arts | Business, Management & Economics | Community & Human Services | Communications, Humanities & Cultural Studies | Educational Studies | Historical Studies | Human Development | Labor Studies | Nursing | Science, Math & Technology | Social Science
Term(s) Offered (Subject to Change) : Spring 1. Summer. Fall 1.
For Books and Materials List Go to the Online Bookstore
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